Site Privacy Policy

Personal identification information

We collect email addresses of registered Users and any other information voluntarily entered into forms on the Site. We also collect registered Users’ account creation dates and the number of times a User has signed in. None of this information is sold or provided to third parties, except to provide the products and services you’ve requested, with your permission, or as required by law.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with the Site, This may include: the browser name, the type of computer, the operating system, and other similar information.

Web browser cookies

The Site may use “cookies” to enhance User experience. Users may choose to set their web browser to refuse cookies, or to indicate when cookies are being sent. Note that this may cause some parts of the Site to function improperly.

How we use collected information

We collect and use Users personal information for the following purposes:

• To personalize user experience: to understand how our Users as a group use the Site.
• To improve our Site.
• To improve customer service.
• To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails: The email address Users provide for order processing will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. The User may also receive company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
• To prevent fraud.

Where we send your data

• Billing providers. These let us charge you for the services we provide.
• Financial metrics aggregators, which let us make informed decisions about the finances of our company.
• Services that maintain our website. Your information may appear in error-tracking software if you encounter an error with our website. This is used to notify you of any technical problems that may affect your account.
• Non-personal identification information may be sent to analytics software. No personal data or data that could uniquely identify a User will be sent.

GDPR legal basis for collecting your information

We collect the minimum amount of information needed to provide the products and services you’ve requested. How we collect and use your data is covered by our legitimate interest.

Your rights under GDPR

You may:

• Be informed whether we store your data.
• Be granted access to your data (with some stipulations – see GDPR Article 15 for the precise terms. Note that we store so little of your data that it may require more information to authenticate your request than information we actually hold).
• Correct any errors in our records – for instance, update your email address.
• Request that your records be erased.
• Restrict our processing of your data. This means that we will continue to store your data, but will not use it.
• Object to our use of your data.
• Request the data we hold be provided to you or to another service. See GDPR Article 20 for the precise terms.
• Not be subject to decisions based entirely on automated processing.
• Exercising some of these rights might interfere with our ability to provide you with our services. For instance, if you request your records be erased, information about your purchase history will also be removed.

To exercise any of these rights, please write to office@thinkernotes.com. You can update your email and change the password directly from this website, without sending any email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.

Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Refund Policy

All products are sold “as is”. You assume the responsibility for your purchase, and no refunds will be issued.

Delivery policy

Upon receipt of your order, the services will be performed to you in accordance with the terms applicable to the services that you purchased. The nature of the services you purchased and the date of your purchase may impact the timing of performance of the services. The services will be deemed to be successfully delivered to you upon performance of the services.

Changes to this privacy policy

Mix & Go SRL has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page.

Contacting us

Questions about this policy can be sent to office@thinernotes.com.